CNOA cannot guarantee that every person, business, or entity will follow the guidelines and rules under the Americans with Disability Act or the Air Carrier Act, however they should because there are exceptionally large penalties for violating your rights and ignoring your disability. In the event that you do encounter a situation in which a person, business or entity ignores your disability you can contact us directly and we can provide you resources and information that may be able to assist you with your situation. We do offer a 100% money back guarantee within 30 days of purchase (minus our doctor expenses and shipping costs of your registration card as these are product costs) if you feel that our service is not satisfactory.
You can contact our Support team at 833-CNOANET (833-266-2638) or email at support@cnoa.net.